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Repair Info

In the guarantee period the products are repaired products at manufacturers service centers or in our own service center.

Packaging Instructions

Use the guidelines below to package your return equipment

Guidelines for prepping equipment for a return:

If possible, use the original box and packaging of your part or the replacement part you receive
On every box being returned, include the following:
A shipping label with both the origin and shipping addresses
RMA number
Country of origin
Quote number for trade-ins
Ensure the complete product is in the same working condition as it was when removed from your network
For pictures and additional details for special considerations such as large products, batteries, or orther accessories